Organizational Citizenship Behavior (OCB) refers to discretionary actions that contribute to the social and psychological environment of an organization. Altruism involves helping others, while generalized compliance refers to following organizational rules. Contextual performance is a broader term often encompassing OCBs. Responsibility, while a positive trait, is generally considered a core requirement of a job description rather than a discretionary 'citizenship' behavior.
252
Which specific behavioral pattern did ethologist Konrad Lorenz extensively document across various animal species?
Konrad Lorenz is renowned for his ethological studies, particularly his extensive documentation of intraspecific aggression in animals. He argued that aggression is an innate instinctual drive that serves evolutionary functions, such as territory defense and mate selection, providing a foundational perspective for understanding animal and human conflict.
253
Maya performs better on individual tasks than in group settings. Which phenomenon best explains her decreased productivity when working in a group?
Social loafing refers to the tendency for individuals to exert less effort when working collectively toward a common goal compared to when they are held individually accountable. Because individual contributions are less identifiable in a group, some people feel less pressure to perform at their maximum capacity, leading to a decline in overall productivity.
254
Which branch of social study is dedicated to understanding the mechanisms that maintain social stability and order?
Coined by Auguste Comte, 'social statics' refers to the study of the forces that hold society together and maintain order. It focuses on the stable, enduring aspects of social structure, such as institutions, norms, and values, which allow a society to function cohesively and resist rapid, destabilizing change over time.
255
Which of the following best describes the psychological concept of 'role conflict'?
Role conflict occurs when an individual is subjected to competing or contradictory expectations associated with their social roles. This creates psychological stress as the person struggles to satisfy the demands of multiple roles simultaneously, such as balancing professional responsibilities with personal or family obligations.
256
According to the Job Characteristics Model proposed by Hackman and Oldham (1976), which factors are primary contributors to employee job satisfaction?
Hackman and Oldham's Job Characteristics Model posits that specific job dimensions, such as skill variety, task identity, task significance, autonomy, and feedback, are essential for high internal work motivation and job satisfaction. While leadership style is an external factor, it significantly influences how these characteristics are perceived and implemented, thereby contributing to the overall satisfaction of the employee within the organizational environment.
257
According to Zajonc's social facilitation model, what primary factor determines whether an individual's dominant response is facilitated or inhibited?
Robert Zajonc's model of social facilitation posits that the mere presence of others increases physiological arousal. This heightened arousal strengthens the likelihood of performing a dominant response. If the task is simple or well-learned, the dominant response is usually correct, leading to improved performance. If the task is complex or novel, the dominant response is often incorrect, leading to performance inhibition.
258
What is the term for a group of individuals who collaborate while working from different geographic locations?
Virtual teams consist of members who are geographically dispersed and rely on digital communication technologies to collaborate on projects. This organizational structure allows companies to leverage talent regardless of location, though it presents unique challenges regarding communication, trust, and team cohesion compared to traditional, co-located work environments.
259
What primary factor necessitated the early termination of the Stanford prison experiment?
The Stanford prison experiment was halted early due to the disturbingly realistic and harmful behavior exhibited by the participants. The guards became overly authoritarian, while the prisoners displayed signs of psychological distress, raising significant ethical concerns regarding the impact of the simulated environment on human behavior.
260
How would one classify an organizational structure that features distinct status levels and roles, such as those found in large theme parks?
In organizational psychology, differentiation refers to the division of an organization into subunits or roles based on specialized tasks, status, or functions. A structure with clear hierarchies and distinct job roles—such as vendors, cleaners, and operators—is a classic example of a differentiated organization. The source answer 'D' is selected, though 'Differentiation' is the standard term for this structural arrangement.