How MCQs Mind collects, uses, stores, and protects your information — written plainly, without legal jargon.
Overview
MCQs Mind ("we", "us", "our") is a Pakistan-based exam-preparation platform. This Privacy Policy explains what information we collect when you use mcqsmind.com, how we use it, who we share it with, and what rights you have over your data.
By using MCQs Mind, you agree to the practices described in this policy. If you disagree with any part, please discontinue use of the platform.
Data We Collect
A. Account Information
- Name and email address (required to create an account)
- Password stored as a one-way cryptographic hash — never in plaintext
- Account preferences such as theme selection (light/dark)
- Date and time of account creation and last login
B. Usage & Activity Data
- Pages and MCQ topics visited, including timestamps
- Mock-test scores, subject selections, and completion records
- MCQ report submissions — content of reports, MCQ ID, and reporter account
- MCQ submissions — question text, options, answer, and source details
- Newsletter subscription email (if you subscribe)
C. Technical Data (Automatically Collected)
- IP address (used for security, fraud prevention, and rate limiting)
- Browser type, operating system, and device category (desktop / mobile / tablet)
- Referring URL and search terms that led you to MCQs Mind
- Session duration, pages per visit, and bounce rate (via Google Analytics)
- Error logs when features fail to load correctly
D. What We Do NOT Collect
- Payment details or credit/debit card numbers (no paid features currently)
- Government-issued ID numbers, CNIC, or passport details
- Exam-roll numbers or registration details for external exams
- Precise GPS location (only country-level geo-data via analytics)
- Contacts, call logs, or other device-level permissions
How We Use Your Data
We use collected information exclusively to operate and improve the MCQs Mind platform:
Data Retention
We retain your data only as long as necessary for the purposes described in this policy:
| Data Type | Retention Period |
|---|---|
| Account Data | Until account deletion, then 30 days before permanent erasure |
| Mock Test Records | For the lifetime of your account; deleted with the account |
| MCQ Reports | 24 months after resolution; then anonymised |
| MCQ Submissions | Indefinitely as part of the question bank (content only, not attribution) |
| Newsletter Emails | Until you unsubscribe; then removed within 14 days |
| Server & Access Logs | 90 days for security purposes, then automatically deleted |
| Analytics Data | 14 months (Google Analytics default retention period) |
Security
We implement industry-standard security measures to protect your data:
- All data transmitted between your browser and our servers is encrypted via HTTPS (TLS 1.2+)
- Passwords are hashed using bcrypt — we cannot recover or read your password
- Database access is restricted to application servers; direct public access is disabled
- Security updates and patches are applied on a regular maintenance schedule
- Rate limiting and CSRF protection are active on all form submissions
- Server-side input validation prevents SQL injection and cross-site scripting attacks
Your Rights
As a user, you have the following rights over your personal data:
To exercise any of these rights, contact us using the details in the Contact section below. We respond to data requests within 7 calendar days.
Children & Minors
MCQs Mind is intended for users aged 13 and above. We do not knowingly collect personal data from children under 13. If a parent or guardian believes their child has created an account, please contact us immediately and we will delete the account and all associated data.
Users under 18 are encouraged to review this policy with a parent or guardian before creating an account or submitting any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time as the platform evolves or as legal requirements change. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a notice on the platform for at least 30 days before significant changes take effect
- Send an email notification to registered users for changes that materially affect their rights
Your continued use of MCQs Mind after a policy update constitutes acceptance of the revised policy. If you disagree with changes, you may delete your account before the effective date.
Contact & Privacy Requests
For privacy-related requests — including data access, correction, deletion, or policy questions — please reach out through our contact channel with the subject line "Privacy Request" and include:
- Your registered email address
- The type of request (access / correction / deletion / export)
- Any relevant details to help us locate and verify your account